Hapana Pricing 2026
Hapana pricing in 2026 is publicly listed by Software Advice and GetApp as starting at $285 per month, while Hapana’s official pricing page uses Basic, Premium, and Pro tiers with separate payment, usage, and add-on fees.
Key Takeaways
- Public starting price: As of July 2026, Software Advice lists Hapana pricing as starting at $285 per month, while GetApp also lists Hapana as starting from $285 per month.
- Vendor pricing structure: Hapana’s official pricing page describes three core subscription tiers, Basic, Premium, and Pro, billed per location, with optional add-ons and usage-based fees.
- Payment processing costs: Hapana’s official pricing page lists card-not-present, card-present, ACH, failed payment, chargeback, phone number, and phone minute fees by tier, so studios should model total cost using real transaction volume, not subscription price alone.
- Best-fit pricing context: Hapana appears most relevant for fitness studios, gyms, franchises, and multi-location operators that want bundled scheduling, billing, branded app, CRM, marketing, reporting, and member management features in one platform.
- Buyer caution: Public third-party listings show a starting price, but Hapana’s official page does not publish a complete dollar-by-dollar subscription rate card for every tier, so studio owners should request a written quote before comparing it with Mindbody, Glofox, Mariana Tek, WellnessLiving, Momence, Wodify, PushPress, Vibefam, or Vagaro.
Hapana Pricing in 2026 Starts Publicly at $285 per Month, but Studios Should Confirm a Written Quote
As of July 2026, the clearest public subscription figure for Hapana comes from software marketplace profiles rather than a full vendor-published rate card. Software Advice lists Hapana as starting at $285.00 per month, and GetApp lists Hapana as starting from $285 per month.
Hapana’s official pricing page describes Basic, Premium, and Pro as three core subscription tiers billed per location, with optional add-ons for growth needs. The official page also lists payment and usage fees by tier, which makes the total monthly cost dependent on the studio’s plan, number of locations, payment mix, messaging usage, and optional modules.
For US boutique fitness studios, Pilates studios, yoga studios, gyms, martial arts schools, and wellness operators, the practical answer is that Hapana should be evaluated as a quote-based studio management platform with a publicly listed third-party starting price of $285 per month. Before signing, ask Hapana to confirm the monthly subscription, contract length, onboarding fees, add-ons, payment processing rates, messaging charges, and whether pricing is per location or includes multiple sites.
Hapana Pricing Components to Review Before You Sign
| Pricing item | What public sources show as of July 2026 | What studio owners should ask |
|---|---|---|
| Software subscription | Software Advice lists Hapana starting at $285 per month; GetApp lists the same $285 per month starting price. | Ask whether your quote matches the public starting price, and whether the price changes by location count, member count, revenue volume, or modules. |
| Plan tier | Hapana lists Basic, Premium, and Pro tiers, with Basic positioned for new single sites, Premium for growing brands, and Pro for multi-location businesses requiring centralized governance and deeper analytics. | Ask which tier includes the exact features you need, including recurring billing, branded app, CRM, automations, payroll-related staff earnings, API access, and multi-location controls. |
| Payment processing | Hapana lists tier-specific transaction fees, including card-not-present, card-present, ACH, failed payment, and dispute or chargeback fees. | Ask for an estimate based on your last 3 months of card-present, card-not-present, ACH, failed payment, refund, and chargeback volume. |
| Messaging and phone usage | Hapana lists phone number and phone minute fees on its pricing page. | Ask whether SMS, email, voice, WhatsApp, Messenger, and campaign messages are included, metered, or billed through another provider. |
| Add-ons | Hapana lists Access, Experience, and Hapana AI add-ons, with availability varying by tier. | Ask which add-ons are required for door access, gamification, performance tracking, AI workflows, API usage, or custom reporting. |
| Implementation and migration | Hapana’s pricing page says its team can help with migration, including training, configuration, templates, and troubleshooting. | Ask whether onboarding, data migration, staff training, historical data import, and account configuration are included or billed separately. |
Hapana’s Official Plan Tiers Differ by Feature Depth, Reporting, and Multi-Location Control
Hapana’s Basic plan is described for single new sites building a digital and operational foundation. The official pricing page lists scheduling, billing, staff management, promo codes, 15 operational reports, email and SMS tools, lead capture forms, smart segmentation, a branded member app, a website embed widget, an in-platform AI support hub, and integrations with Zapier, Zoom, and ClassPass.
Hapana’s Premium plan adds features such as gift cards, guest passes, shared credits, spot-based bookings, book-a-buddy functionality, room and resource management, multi-location support, 40-plus downloadable operational and financial reports, lead nurture templates, onboarding templates, win-back templates, promotional templates, staff earnings tracking, Facebook Pixel, Google Tag Manager, and read-only API access.
Hapana’s Pro plan is positioned for multi-location businesses that need centralized governance, deeper analytics, and more platform control. The official page lists client transfers between locations, family accounts, 50-plus reports, custom widgets, dashboards, full member app customization, audit log querying through Hapana Assistant, read-write APIs, central campaign management, audit logs, and dedicated infrastructure and data isolation.
Hapana Payment Processing Fees Vary by Tier
Payment processing is a major part of Hapana’s total cost because the vendor lists transaction fees separately from the subscription tier. As of July 2026, Hapana’s official pricing page lists Basic card-not-present fees at 3.0% plus $0.30, card-present fees at 3.0% plus $0.20, ACH fees at 1.0% plus $0.40, failed payment fees at $2.50, dispute and chargeback fees at $25, phone numbers at $7, and phone minutes at $0.095.
For Premium, Hapana lists card-not-present fees at 2.95% plus $0.30, card-present fees at 2.9% plus $0.20, ACH fees at 1.0% plus $0.40, failed payment fees at $2.50, dispute and chargeback fees at $25, phone numbers at $7, and phone minutes at $0.095. For Pro, Hapana lists card-not-present fees at 2.9% plus $0.30, card-present fees at 2.85% plus $0.20, ACH fees at 1.0% plus $0.40, failed payment fees at $2.50, dispute and chargeback fees at $25, phone numbers at $7, and phone minutes at $0.095.
Hapana also states on its pricing page that the failed payment recovery fee is charged only if Hapana successfully recovers a failed payment. In addition, Hapana support documentation explains that failed payments can be investigated inside CORE through the Retail Dashboard and payment reports, and that failures may be caused by expired cards, insufficient funds, or gateway issues, according to Hapana’s failed payment investigation documentation.
Hapana Add-Ons Can Change the Real Monthly Cost
Hapana’s pricing page lists Access as an add-on available on Basic, Premium, and Pro. The page describes Access as including mobile access control, digital access experiences, access scheduling for staffed hours or 24/7 mode, and access-based reporting.
The same pricing page lists Experience as an add-on available on Premium and Pro. Hapana describes Experience as including performance tracking, challenge and competition management, streaks, engagement badges, and milestone banners.
Hapana also lists Hapana AI as available on Pro, with AI-powered actions for suspensions, cancellations, bookings, and sales workflows, natural-language queries across revenue and operational data, churn prediction signals, and AI-powered suggestions for scheduling, pricing, and campaigns. Hapana’s pricing page states that all customers can try Hapana AI for free for the first 3 months after activating their account.
Review Data Suggests Solid Satisfaction, but Buyers Should Read the Negative Reviews Too
As of the current public profiles reviewed in July 2026, GetApp lists Hapana at 4.4 out of 5 from 96 reviews, with category scores including 4.3 for ease of use, 4.2 for features, 4.2 for value for money, and 4.5 for customer support. Capterra lists Hapana at 4.5 out of 5 from 92 reviews, with 4.3 for ease of use and 4.5 for customer service.
The review picture is mixed in the way software reviews often are. On Capterra, positive reviews mention support, onboarding, member app experience, workflows, and broad functionality, while critical reviews mention billing issues, migration concerns, support response problems, pricing concerns, backend usability, or feature limitations, according to Capterra’s Hapana review page.
That mix matters for pricing because a platform that looks expensive may still be good value if it replaces several separate systems. The reverse can also be true: a bundled platform may cost more than expected if a studio already has established vendors for CRM, marketing automation, door access, branded app, reporting, payroll, or payment processing.
Questions to Ask Hapana Before Comparing Quotes
- Subscription: What is the exact monthly subscription price for Basic, Premium, or Pro for my number of locations?
- Contract: Is the contract month-to-month, annual, multi-year, or subject to early termination fees?
- Implementation: Are onboarding, data migration, staff training, account setup, custom app setup, and historical data import included?
- Payments: Are card-present, card-not-present, ACH, failed payment, refund, dispute, chargeback, and payout fees exactly the same as the public pricing page?
- Messaging: Are SMS, email, phone, WhatsApp, Messenger, reminders, campaigns, and automations included or billed by usage?
- Add-ons: Which of Access, Experience, Hapana AI, API access, custom reporting, branded app customization, or multi-location controls are included in my quote?
- Hardware: Do I need card readers, door access hardware, kiosks, tablets, scanners, or other devices, and who provides support for them?
- Data ownership: How can I export clients, memberships, attendance history, payment records, waivers, and reports if I leave?
- Support: What support channels, service hours, account management, and escalation process are included?
What This Means for Studio Owners
Editorial analysis — not reported fact:
Hapana’s pricing is best evaluated as a total cost of ownership decision, not a simple monthly subscription comparison. The public $285 per month starting price gives buyers a reference point, but the final cost may change based on plan tier, locations, payment volume, ACH usage, card mix, failed payments, chargebacks, messaging, door access, AI, onboarding, and migration needs.
For a single-location boutique studio, the key question is whether Hapana’s bundled feature set justifies the subscription and processing economics compared with simpler booking software. For a growing studio group, franchise, or gym network, the more important question may be whether Premium or Pro reduces operational complexity through multi-location controls, centralized campaigns, reporting, API access, and branded member experiences.
Studio owners should request quotes from at least two or three platforms using the same assumptions. Include monthly subscription, onboarding, payment processing, SMS, app, reporting, door access, contract length, migration, and cancellation terms so the comparison reflects the real operating cost.
Sources & Further Reading
- Hapana official pricing page — Official source for Hapana’s Basic, Premium, and Pro tiers, transaction fees, usage fees, add-ons, and AI information.
- Software Advice Hapana profile — Third-party source listing Hapana’s starting price, overview, features, and review rating.
- GetApp Hapana profile — Third-party source listing Hapana’s starting price, review count, value-for-money score, and category ratings.
- Capterra Hapana reviews — Review source showing Hapana’s rating, review volume, customer service score, ease-of-use score, and user feedback themes.
- Hapana CORE failed payment documentation — Support documentation explaining how studios can investigate failed payments in Hapana CORE.
- Hapana Retail Dashboard documentation — Support documentation describing payment, membership, gift card, outstanding payment, and failed payment workflows.
Editorial coverage based on publicly available sources. Studio Software Advice does not accept paid placement in rankings. Unless stated otherwise, Studio Software Advice has no commercial relationship with any software companies named in this article.